Pelican Connect
- Can I schedule when notifications are active?
- When is a low battery notification generated?
- What does a cool failure notification mean?
- When will a door has been left open notification be generated?
- What does a heat failure notification mean?
- What does a thermostat unreachable notification mean?
- What does an economizer position failure notification mean?
Admin
- Can I pay for multiple site subscriptions at once?
- Can I pay for my subscriptions using a purchase order (PO)?
- How do I change my site type (residential, business, hotel)?
- How do I pay for my site’s subscription?
- What does the Standard Subscription provide?
- What is the Subscription Renewal History?
- Why has my subscription expired?
- How do I view my LTE Gateway Subscription Receipt?
- How do I change my LTE Subscription Email Address?
- How Can I Cancel My LTE Gateway Subscription?
Comfort Control
- How do I adjust a room temperature?
- How do I turn off all thermostats for an emergency?
- How do I turn ON-OFF cooling?
- How do I turn ON-OFF heating?
- How do I turn ON-OFF the Fan? - not done
- What does Cool Running mean?
- What does Economizer Active mean?
- What does Fan Running mean?
- What does Heat Running mean?
- What does Space Satisfied mean?
- What does Waiting mean?
- Why did cooling start on its own? - not done
- Why did heating start on its own? - not done
- Directions on maintaining proper ventilation rates: COVID-19
- What is Outside Ventilation in a schedule?
- Does Pelican adjust an outside damper based on fan speed?
- How do I adjust the CO2 level to generate additional ventilation?
- How do I commission a PEARL for proper ventilation?
- How do I turn off ventilation for all thermostats on a poor outdoor air day?
- What are CO2 Levels?
- What do different CO2 levels indicate ?
- Does Pelican detect CO2 levels as a life safety system?
- How do I adjust my CO2 ventilation configuration?
- What is the Outside Ventilation setting?
Schedules
- Can I schedule a thermostat to a set points beyond its allowable heat or cool range? - not done
- Can I schedule when Fan Circulation Minutes is active?
- What is unoccupied setback in a thermostat schedule?
- How to set set fan to auto during unoccupied setback periods?
- How do I set an a single thermostat's schedule?
- What is Outside Ventilation in a schedule?
- What are the schedule Repeat options?
- What is optimum start?
- Why did cooling start on its own? - not done
- Why did heating start on its own? - not done
- How do I create an event schedule for a single thermostat?
- How do I delete an event scheduled for a single thermostat?
- How do I create an event schedule for multiple thermostats?
- How do I edit a multiple thermostat event scheduled?
- How do I delete a multiple thermostat event scheduled?
- How do I edit an event scheduled for a single thermostat?
- How do I create shared schedules? - not done
- How do I edit a shared schedule?
- How do I create unoccupied set point override periods?
- How do I rename a shared schedule?
- How do I copy an existing shared schedule?
- How do I delete an existing shared schedule?
- How do I create an event schedule for multiple thermostats?
- How do I edit a multiple thermostat event scheduled?
- How do I delete a multiple thermostat event scheduled?
Thermostat
- Can a Pelican thermostat control a floating actuator?
- Can a Pelican thermostat control a two-position actuator?
- Can a Pelican thermostat control a multiple fan speeds?
- Can I "lock-out" compressors based on an outdoor temperature?
- Can I disable or lock a thermostat’s Fan Button?
- Can I disable the thermostat’s internal temperature sensor?
- How do I hide a thermostat on the app?
- How does Pelican assist with freeze prevention?
- How do I control a dual fuel Heat Pump?
- How many Cool Stages do I select for a thermostat?
- How many Fan Stages do I select for a thermostat?
- How many Heat Stages do I select for a thermostat?
- What do I set Heat Needs Fan to?
- What is CO2 Ventilation?
- What is Compressor Lockout?
- What is Cool Range?
- What is Fan Circulation Minutes?
- What is Heat Range?
- What is the difference between Auxiliary and Emergency Heat?
- What should I set a thermostat’s Reversing Valve to?
- What should I set a thermostat’s System Type to?
- What should I set Anticipation Degrees to?
- What should I set Cycles Per Hour to?
- When should I use the thermostat Calibration Degrees?
- What should I set a thermostat’s Zone Controller configuration to?
- What should I set Fan Purge Cycle to?
- What should I set Damper Type to?
- What should I set Reheat Type to?
- What should I set Notification Settings to?
- How to hide a section within an article.
- How can I Delete a Thermostat from a site?
- How do I delete a Wired Temperature Sensor or PEARL Economizer Controller?
- How can I Replace a Thermostat?
- Show all articles ( 18 ) Collapse Articles
Networking
- How do I install a Pelican cellular gateway?
- How do I replace a Pelican Cellular gateway with a Pelican Ethernet gateway?
- Can I set a Pelican gateway for a static IP address?
- Do I need a Public IP address for a Pelican gateway?
- Does a Pelican gateway use a DHCP or static IP address?
- Does a Pelican gateway use Inbound firewall ports?
- How do I change a Pelican gateway from static back to DHCP?
- How do I install a Pelican Ethernet gateway?
PEARL
Zone Coordinator
- Why won’t my zone controller connect?
- What do the lights on the zone controller indicate? - not done
- What does the light on a zone controller's antenna indicate? - not done
- Why is a zone controller unreachable? - not done
- What do the zone controller lights indicate? - not done
- What do the zone controller's antenna lights indicate? - not done
- Zone Controller Dehumidify Sequences
- How does Pelican control a parallel fan powered box during a heating cycle?
- How does Pelican control a series fan powered box during a heating cycle?
- How does Pelican control a zone box during a heating cycle?
- How does Pelican control a parallel fan powered box during a cooling cycle?
- How does Pelican control a series fan powered box during a cooling cycle?
- How does Pelican control a zone box during a cooling cycle?
- How does Pelican control a parallel fan powered box during a ventilation cycle?
- How does Pelican control a series fan powered box during a ventilation cycle?
- How does Pelican control a zone box during a ventilation cycle?
Sensors
OpenAPI
Types of Information
Pelican API access is divided into 8 categories: Thermostats, Power Control Modules, MySites, User, Notifications, Demand Response, and Power Usage.
There are two types of attributes supported for each category of objects. The first type are reserved and predefined. These attributes are defined in sections titled “Object Attributes”.
In addition to the predefined attributes, users can define, set and retrieve their own attributes. Any attribute name which is not reserved will be treated like a User Defined Attribute. Defining a new attribute is accomplished by setting its value through a SET request. Once set, these attributes can be accessed using GET requests. There is no restriction on the number of user defined attributes or their values. User defined attributes can also be used as part of the selection criteria.
For example, if the user wants to manage a group of thermostats through the API, they could define an attribute named “managed” and set its value to “yes” for the thermostats in the user’s group. Then they could include “managed:yes;” in their selection criteria to only affect their special group of thermostats.
Thermostat API
Thermostat access includes real-time access to all thermostat configurations, active settings, and current readings and two (2) years of historical data can be retrieved for reporting and analysis. This includes both the TC and TS series Pelican thermostats.
Thermostat related Attributes:
Thermostat – object attributes allow you to set and retrieve thermostat configurations and active statuses.
ThermostatSchedule – object attributes list and allow you to set scheduled settings for thermostats.
SharedSchedule – object attributes list and allow you to set shared scheduled for all thermostats that are linked to that shared schedule.
ThermostatHistory – object attributes allows you to retrieve thermostat historical readings and setpoint information.
ThermostatEvent – object attributes allow you to set scheduled one-time events that override a thermostat’s recurring schedule.
ThermostatUsage – object attributes allows you to retrieve thermostat run-time and consumption related historical information.
Power Control Module API
The power control modulate access includes real-time access to configurations and active states of the Power Control Module. This includes both the PM5-120/240 and PM5-277 modules.
Power Control Module related Attributes:
PowerOutput – object attributes allows you to change active statuses of the Power Control Module’s relays. Each Power Control Module have five (5) output relays.
PowerSchedule – object attributes allow you to set one-time or recurring schedules for the Power Control Module’s relay outputs.
MySites API
MySites access provides a convenient way to retrieve information about all of the sites their username has access to.
MySites related Attributes:
MySites – object attributes allows you to obtain summary information such as site domain names, gateway active statuses, number of active devices, and notifications for each site. It also provides a multi-site token request for authenticating additional APIs to the sites part of MySites.
User API
User access provides information on the active admin and users for a Pelican Site. This also allows text and email notification settings to be made through the User API.
User related Attributes:
User – object attributes allows you to obtain summary information from the User Management section of the Pelican App.
Notification API
Notification provides current and historical notification statuses generated at sites. Notifications statuses can also be changed through the Notification API.
Notification related Attributes:
Notification – object attributes allows you to obtain active and historical notification statuses.
Site API
Site provides Pelican App site level related information.
Notification related Attributes:
Site – object attributes provides Pelican App site level related information.
Demand Response API
Demand Response provides the ability to schedule demand response events and receive historical information on past demand response participation.
Note: Pelicans Demand Response API is separate from the use of OpenADR 1.0 or OpenADR 2.0 as the demand response protocol (contact Pelican Technical Support for further assistance on OpenADR integrations).
Demand Response related Attributes:
drEvent – request attributes allow you to start and stop Demand Response Events using the Site object type with a request type of drEvent or drEventCancel.
DemandResponseHistory – object attributes allows you to obtain historical demand response event information.
PowerLink API
PowerLink API provides summarized energy usage tracked by a Pelican PowerLink and then stored in the Pelican App.
Note: The PowerLink is a special order item and traditionally used by utilities or utility program managers to monitor energy consumptions at meters or dedicated equipment at Pelican customer sites. If your company would like more information on the PowerLink, please contact Pelican’s Sales team.
PowerLink related Attributes:
PowerUsage – object attributes allows you to obtain summarized information on energy being tracked by a Pelican PowerLink.